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Updated: Jul 16, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
What matters to me: an equity lens on patient experience
1Massachusetts General Hospital, 100 Cambridge St, 16th Floor, Boston, MA 02114.
Abstract:
This commentary explores what matters to patients and their experience through an equity lens, with action points and recommendations given the current health care environment.
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