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Cross-Training Pharmacy Professionals as Community Health Workers
Paige Somerville1, Ryan Lindsay2, Elaine Nguyen1
1Department of Pharmacy Practice, L.S. Skaggs College of Pharmacy, Idaho State University, Meridian, ID 83642, USA.
Pharmacy (Basel, Switzerland)
|September 22, 2023
Summary
Community health workers (CHWs) enhance patient care by connecting them to resources. Cross-training pharmacy professionals as CHWs shows promise for improving community health access and patient outcomes.
Area of Science:
- Public Health
- Pharmacy Practice
- Health Workforce Development
Background:
- Community health workers (CHWs) are vital for patient navigation and resource connection.
- Pharmacies are accessible community health hubs with potential for CHW integration.
- Integrating CHWs into pharmacies can address healthcare access gaps.
Purpose of the Study:
- To describe a program cross-training pharmacy professionals as CHWs.
- To evaluate the feasibility and participant response to this novel training model.
Main Methods:
- Pharmacy professionals participated in a 13-week CHW core competencies course.
- Training was a partnership with a state university's Continuing Education Workforce Training.
- Participant feedback was collected via post-course and program evaluations.
Main Results:
- 23 pharmacy professionals completed the training program between March 2022 and June 2023.
- 10 participants reported positive experiences, increased skills, and resource awareness.
- Participants made 47 referrals to chronic disease programs and community resources.
Conclusions:
- Cross-training pharmacy professionals as CHWs is a successful partnership model.
- Pharmacy-based CHWs can enhance community health services and patient support.
- This initiative demonstrates a scalable approach to expanding the health workforce.
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