[How trustworthy is artificial intelligence? : A model for the conflict between objectivity and subjectivity]

For the integration of artificial intelligence (AI) systems into medical processes it is decisive to address both the trustworthiness of these systems and the trust that physicians and patients have in those systems. Too much trust can result in physicians uncritically relying on this technology, while too little trust may result in physicians not taking advantage of the full potential of AI-based technology in making decisions. To strike a balance between these extremes it is crucial to correctly assess the trustworthiness of a system. Only in this way is it possible to decide whether or the system can be trusted or not. This article describes these relationships for the medical context. We show why trustworthiness and trust are important in the use of AI-based systems and how individuals can come to an accurate assessment of the trustworthiness of AI-based systems.