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Avazum app usability testing.

Hionara Nascimento Barboza1, Marcillyo Carneiro de Lima2, Rubens Jonatha Dos Santos Ferreira1

  • 1Departamento de Fonoaudiologia, Universidade Federal da Paraíba - UFPB - João Pessoa (PB), Brasil.

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|October 11, 2023
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Summary

The Avazum tinnitus assessment application demonstrated satisfactory usability and efficiency, achieving its goals with clear language and comfortable use. User satisfaction was very good, indicating a positive experience for promoting users.

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Area of Science:

  • Medical Informatics
  • Human-Computer Interaction

Background:

  • Tinnitus assessment requires effective and user-friendly tools.
  • Existing applications may have usability challenges impacting patient experience.

Purpose of the Study:

  • To evaluate the usability, effectiveness, and efficiency of the Avazum tinnitus assessment application.
  • To measure user satisfaction with the application's interface and functionality.

Main Methods:

  • A descriptive usability test was conducted virtually using Google Forms.
  • Participants received instructions, used the Avazum application, and completed usability questionnaires.
  • Data analysis included System Usability Scale (SUS) and Net Promoter Score (NPS) using SPSS v21.0.

Main Results:

  • The Avazum application achieved a satisfactory System Usability Scale (SUS) score, indicating no significant usability issues.
  • The Net Promoter Score (NPS) revealed very good user satisfaction, with a high percentage of promoters.
  • Effectiveness was confirmed as the application met its objectives, demonstrating efficiency through clear language and ease of use.

Conclusions:

  • The Avazum application is highly satisfactory for users and effectively meets its assessment goals.
  • The application's clear language and comfortable user experience contribute to its efficiency in tinnitus evaluation.
  • Avazum shows promise for multidisciplinary tinnitus assessment, enhancing user engagement and satisfaction.