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Patient satisfaction with advanced physiotherapy practice internationally: Protocol for a systematic mixed studies
Chris Davis1,2, Tim Noblet1,3, Jai Mistry1,3
1School of Physical Therapy, Faculty of Health Sciences, Western University, London, Ontario, Canada.
Plos One
|October 20, 2023
Summary
Patient satisfaction with advanced physiotherapy practice (APP) is generally positive internationally. This systematic review synthesizes evidence on patient satisfaction and its influencing human and system attributes across diverse clinical fields.
Area of Science:
- Physiotherapy
- Healthcare Quality
- Patient Experience
Background:
- Patient satisfaction is a key indicator of healthcare quality and patient experience.
- Advanced Physiotherapy Practice (APP) involves autonomous, complex decision-making practitioners.
- Existing reviews lack synthesis across all clinical fields for APP patient satisfaction.
Purpose of the Study:
- To systematically review international patient satisfaction with APP.
- To identify human and system attributes influencing patient satisfaction with APP.
Main Methods:
- Systematic mixed studies review with parallel-results convergent synthesis.
- Searches across multiple databases (Medline, Embase, Web of Science, etc.) up to July 2023.
- Inclusion of studies on APP (World Physiotherapy definition) measuring patient satisfaction across all fields and countries.
Main Results:
- Synthesized quantitative and qualitative data on patient satisfaction with APP.
- Identified key human and system attributes contributing to patient satisfaction.
- Explored international variations and commonalities in patient satisfaction with APP.
Conclusions:
- Patient satisfaction with APP is predominantly positive internationally.
- Understanding influencing attributes can enhance APP design and delivery.
- Provides a foundation for future research on APP patient satisfaction and experience.
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