Related Experiment Video
Updated: Jul 12, 2025
12:44
Watershed Planning within a Quantitative Scenario Analysis Framework
Published on: July 24, 2016
8.1K
A jolt to the system: Quantifying disaster impact and return to routine using citizen-generated calls for service
Caroline S Hackerott1, David M Neal2
1Department of Emergency Management, North Dakota State University, Fargo, North Dakota. ORCID: https://orcid.org/0000-0002-9654-5720.
Journal of Emergency Management (Weston, Mass.)
|October 25, 2023
Summary
Citizen-generated 9-1-1 calls reveal disaster impact. Time series analysis of calls for service (CFS) shows rhythm changes indicating event magnitude and system recovery, offering a new disaster measurement tool.
Area of Science:
- Emergency response and disaster management
- Time series analysis and data science
- Sociology and social systems analysis
Background:
- Citizen-generated 9-1-1 calls are a primary communication channel during emergencies.
- Understanding disaster impact and recovery is crucial for effective emergency management.
- Existing methods for measuring disaster impact may not fully capture system-level disruptions.
Purpose of the Study:
- To compare the effect of different incident types on 9-1-1 call volume.
- To determine if changes in 9-1-1 call numbers indicate a measurable disruption in expected call patterns.
- To establish the value of time series analysis for measuring disaster impact and system recovery.
Main Methods:
- Utilized time series analysis on citizen-generated 9-1-1 call data.
- Analyzed changes in the normal rhythm of calls for service (CFS) to identify event-related deviations.
- Applied methodology to secondary data within the framework of social routine.
Main Results:
- Changes in the normal rhythm of CFS are a measurable indicator of disaster events.
- CFS data can potentially quantify the magnitude of disaster impact on a system.
- The methodology can also track system recovery by analyzing the reestablishment of normal call rhythms.
Conclusions:
- Time series analysis of 9-1-1 calls provides a valuable tool for assessing disaster impact.
- CFS data offers insights into the 'jolt' or disruption experienced by a system during an event.
- The same analytical approach can monitor the progression of system recovery and restabilization.
Related Concept Videos
01:29Applications of GIS: Disaster Management and Emergency Response
90
Geographic Information System (GIS) technology is essential for risk identification, action prioritization, and resource optimization in critical situations like flooding and earthquakes. By integrating spatial and demographic data, GIS provides a comprehensive framework for emergency response.GIS integrates data layers, like rainfall intensity, topography, elevation profiles, and river levels, to model high-risk flood zones. These layers assess areas susceptible to flooding based on their...
90
01:17Design Example: Analyzing Capacity Contours for Flood Risk Assessment
52
Flood risk assessment involves careful planning and analysis to ensure the safety of communities near water retention structures. Capacity contours are a vital tool in this process, as they illustrate the potential spread of water at specific levels in a given area. In the context of building a bund across a small valley, these contours play a critical role in evaluating the safety of nearby residential areas.In this example, the bund is intended to store stormwater in the valley. The engineers...
52
02:41Responses to Drought and Flooding
10.7K
Water plays a significant role in the life cycle of plants. However, insufficient or excess of water can be detrimental and pose a serious threat to plants.
10.7K
01:18Steps in Outbreak Investigation
135
In the ever-evolving field of public health, statistical analysis serves as a cornerstone for understanding and managing disease outbreaks. By leveraging various statistical tools, health professionals can predict potential outbreaks, analyze ongoing situations, and devise effective responses to mitigate impact. For that to happen, there are a few possible stages of the analysis:
135
01:21Types of Reports II: Incident or Occurrence Report
839
An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
839
01:21Manipulation and Analysis
28
GIS manipulation and analysis functions are vital for decision-making and planning. These activities range from data retrieval tasks, such as selecting information based on specific criteria, to advanced analytical techniques that address complex spatial problems.One critical GIS analysis method is overlaying, which combines multiple data layers to examine impacts. For example, overlaying a river-dammed lake boundary with road networks can identify affected infrastructure. Another common...
28