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Work Engagement among Acute Care Nurses: A Qualitative Study.
Hind Al Mamari1,2, Patricia S Groves1
1Ministry of Health, P.O. Box 393, Muscat 100, Oman.
Omani nurses define work engagement as a positive physical, emotional, and mental connection to their job. Improving pay, flexibility, and recognition can enhance nurse engagement.
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Area of Science:
- Nursing
- Healthcare Management
- Organizational Psychology
Background:
- Work engagement is crucial for healthcare quality.
- Understanding nurses' perspectives on engagement is vital for retention.
- Limited research exists on Omani nurses' work engagement.
Purpose of the Study:
- To explore Omani nurses' conceptualization of work engagement.
- To identify factors influencing nurses' work engagement.
- To determine strategies for enhancing nurse engagement in Oman.
Main Methods:
- Qualitative study design.
- Semistructured interviews with 21 Omani nurses.
- Directed content analysis of interview transcripts.
Main Results:
- Work engagement is a positive physical, emotional, and mental state.
- Factors influencing engagement include leadership, teamwork, autonomy, pay, job demand, professional value, and family commitments.
- Nurses' mental engagement persists even off-duty.
Conclusions:
- Management practices significantly impact nurse engagement.
- Strategies like improved compensation, flexible work, and recognition are recommended.
- Nurse feedback is essential for developing effective engagement interventions.