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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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Obedience01:08

Obedience

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According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Ethical Dilemmas II01:30

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Resolving an ethical dilemma in healthcare involves a systematic approach that considers every aspect of the issue, respecting both the patient's needs and values and the healthcare professional's ethical obligations. Here are potential steps to resolve an ethical dilemma:
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Levels of Communication II: Organizational, Public, and Group Dynamics01:27

Levels of Communication II: Organizational, Public, and Group Dynamics

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Effective communication is the foundation of a good organization. Communication is the lifeblood of an organization that connects the group with messages. In an organization, communication occurs in upward, downward, and horizontal lines. Downward communication travels from the administrative and senior levels to the staff through official channels such as manuals, rules and regulations, and organizational charts. Staff members initiate upward communication, which is addressed to executives and...
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Communication01:28

Communication

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Associations between neighborhood social capital, oral health risk factors, and tooth decay among Medicaid-enrolled adolescents: A hypothesis-generating preliminary study.

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Related Experiment Video

Updated: Jul 12, 2025

Oral Health Assessment by Lay Personnel for Older Adults
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A Qualitative Study on Dentists' Communication Approaches in Managing Fluoride-Hesitant Caregivers.

S Cruz1, A Ko1, D L Chi1

  • 1Department of Oral Health Sciences at the University of Washington, Seattle, WA, USA.

JDR Clinical and Translational Research
|November 1, 2023
PubMed
Summary

Dentists often do not use evidence-based communication for fluoride hesitancy. Training in effective strategies is needed to improve dentist-patient trust and care, especially for pediatric dental patients.

Keywords:
dental educationdentist responsesevidence-based communication techniquesfluoride hesitancypatient–provider relationshipsqualitative research

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Area of Science:

  • Dental Public Health
  • Communication Strategies
  • Pediatric Dentistry

Background:

  • Effective provider-led communication guidelines exist but are underutilized in dentistry.
  • Managing complex scenarios like topical fluoride hesitancy requires strong communication skills.
  • Current practices may not align with evidence-based communication strategies.

Purpose of the Study:

  • To investigate the chairside communication approaches dentists use with caregivers hesitant about fluoride treatments.
  • To identify current dentist communication strategies for managing fluoride hesitancy in pediatric dental care.

Main Methods:

  • A semistructured interview script was developed and used for one-on-one interviews.
  • Purposive sampling included pediatric and general dentists.
  • Thematic analysis of transcribed interviews identified communication themes.

Main Results:

  • Twenty-seven dentists (21 pediatric, 6 general) participated.
  • Four communication themes emerged: caregiver autonomy, education, insistence, and engagement.
  • Most dentists' approaches were not evidence-based.

Conclusions:

  • Most current dentist communication strategies for fluoride hesitancy are not evidence-based.
  • Dental education should focus on evidence-based communication for managing patient concerns.
  • Improved communication is crucial for building dentist-patient trust.