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Developing Health Management Competency for Digital Health Transformation: Protocol for a Qualitative Study
Mark Brommeyer1, Zhanming Liang1, Maxine Whittaker1
1College of Public Health, Medical and Veterinary Science, James Cook University, Townsville, Australia.
JMIR Research Protocols
|November 3, 2023
Summary
This study identifies essential digital health competencies for Australian health service managers. Findings will inform curriculum updates and professional development to support digital transformation in healthcare.
Area of Science:
- Health Services Management
- Digital Health Transformation
- Workforce Development
Background:
- The global healthcare system is undergoing rapid change, necessitating innovative service models.
- High-quality care delivery requires a health workforce skilled in transformation and new working methods.
Purpose of the Study:
- To develop health service managers' capabilities for the digital health era in Australia.
- To enable digital transformation within the Australian healthcare environment.
- To identify necessary competencies and enabling/inhibiting factors for digital health management.
Main Methods:
- Qualitative approach using a validated management competency identification process.
- Four steps: competency mapping, literature review, focus groups with managers, and interviews with leaders.
- Initial steps confirmed the need for updated health service management curricula.
Main Results:
- Competency mapping revealed significant gaps in current frameworks for digital competencies.
- Scoping review identified key competencies required for effective digital health management.
- Initial findings support the study's design and research questions.
Conclusions:
- The study will offer insights into health service management workforce needs for digital health.
- Findings will inform credentialing and professional development for digital health leadership.
- Results will guide managers in adopting digital health tools and can be adapted to other contexts.
Keywords:
competencydeliverydigital healthfocus groupfocus groupshealth care managementhealth informaticshealth service managerinformaticsinnovationinterviewinterviewsmanagementmanagermanagerialmanagersorganizationorganizationalqualificationqualificationsresearch protocolreview methodologyreview methodsscopingserviceservicesworkforceworkforce development
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