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Technologies, Physician's Caring Competency, and Patient Centered Care:A Systematic Review.

Leah Anne Christine L Bollos1, Yueren Zhao2, Gil P Soriano1,3

  • 1PhD Student, Graduate School of Health Sciences, Tokushima University, Tokushima, Japan.

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|November 8, 2023
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Summary

Patients prioritize physicians who show empathy and communicate effectively, empowering them in their healthcare decisions. This human-centered approach is crucial alongside technological advancements in modern medicine.

Keywords:
CaringEmpathyPatient-centered careTechnological competency

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Area of Science:

  • Medical Ethics
  • Health Communication
  • Patient-Centered Care

Background:

  • Patient expectations in healthcare are evolving, emphasizing the need to understand their perspectives on physician compassion and communication.
  • The integration of technology in medicine necessitates a re-evaluation of how physicians maintain humanistic qualities and empathetic connections with patients.

Approach:

  • A systematic review was conducted using electronic databases (PubMed, Google Scholar, MEDLINE, Science Direct) to identify relevant studies.
  • The Mixed Method Appraisal Tool was employed for independent quality appraisal of selected studies.
  • A narrative synthesis approach was utilized to analyze and present the findings from the included nine studies.

Key Points:

  • Four major themes emerged: Technology and caring competency, Technology and patient-centered care, Empathetic skills, and Caring competency.
  • Patients value physicians who demonstrate emotional intelligence and effective communication, fostering patient empowerment.
  • Physicians must balance technological proficiency with essential humanistic skills to guide and empower patients.

Conclusions:

  • Effective communication and empathy are key factors in patient choice of physicians.
  • Physicians need to adapt to technological advancements while preserving human connection and empowering patients in their healthcare journey.
  • Integrating compassionate care with technological expertise is vital for achieving optimal patient health outcomes.