Related Experiment Video
Updated: Jul 11, 2025
13:44
Project-Based Learning Guidelines for Health Sciences Students: An Analysis with Data Mining and Qualitative Techniques
Published on: December 9, 2022
3.6K
Utilizing User Preferences in Designing the AGILE (Accelerating Access to Gender-Based Violence Information and
Anne Ngũnjiri1, Peter Memiah2, Robert Kimathi1
1LVCT Health Kenya, Nairobi P.O. Box 19835-00202, Kenya.
International Journal of Environmental Research and Public Health
|November 10, 2023
Summary
A human-centered chatbot was developed in Kenya to address gender-based violence (GBV) for vulnerable populations. User insights guided its design, aiming to improve access to accurate information and support services for those affected by GBV.
Area of Science:
- Digital Health
- Artificial Intelligence
- Public Health
Background:
- Technological advancements in AI have increased the use of virtual assistants.
- A human-centered approach is essential for evaluating the acceptability and effectiveness of AI tools.
- Gender-based violence (GBV) remains a significant issue, particularly among vulnerable populations.
Purpose of the Study:
- To design and develop the AGILE chatbot in Kenya, focusing on gender-based violence (GBV) for vulnerable groups.
- To incorporate user-centric features to enhance the chatbot's acceptability and effectiveness.
- To provide accurate and reliable information and support for individuals affected by GBV.
Main Methods:
- An exploratory qualitative study using focus group discussions (FGDs) with 150 participants from vulnerable categories.
- Inquiries assessed participants' knowledge and prior interaction with intelligent conversational assistants.
- Thematic analysis and grounded theory were employed for data analysis to inform user-centric chatbot development.
Main Results:
- Fourteen salient themes emerged, including types of violence (sexual, physical, emotional, intimate partner), female genital mutilation, sexual reproductive health, and mental health.
- Key areas identified were help-seeking behaviors, desired chatbot features, access, and information on abuse, HIV, family conflicts, and self-care.
- User insights directly informed the design of the AGILE chatbot prototype.
Conclusions:
- A human-centered design approach is critical for developing effective chatbots that increase utilization among marginalized populations.
- The AGILE chatbot aims to address gaps in GBV prevention and response services by bringing support closer to those in need.
- Designing chatbots with human-like features can improve user engagement and contribute to reducing the GBV epidemic.
Related Concept Videos
02:04Bullying
8.4K
A modern form of aggression is bullying. As you learn in your study of child development, socializing and playing with other children is beneficial for children’s psychological development. However, as you may have experienced as a child, not all play behavior has positive outcomes. Some children are aggressive and want to play roughly. Other children are selfish and do not want to share toys. One form of negative social interactions among children that has become a national concern is...
8.4K
01:47Aggression
27.8K
Humans engage in aggression when they seek to cause harm or pain to another person. Aggression takes two forms depending on one’s motives: hostile or instrumental. Hostile aggression is motivated by feelings of anger with intent to cause pain; a fight in a bar with a stranger is an example of hostile aggression. In contrast, instrumental aggression is motivated by achieving a goal and does not necessarily involve intent to cause pain (Berkowitz, 1993); a contract killer who murders for...
27.8K
01:30Health Information Technology and Healthcare Information System
847
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
847
01:30Socioemotional Experience and Gender Development
35
Social-emotional experiences and cultural influences play significant roles in shaping gender development. During middle childhood, from ages 6 to 11, peer groups become dominant in reinforcing gender norms. Children in this age group often align with same-gender peer groups, which actively encourage behaviors that conform to traditional gender roles. For instance, boys may be discouraged from engaging in activities perceived as feminine, reinforcing culturally dictated norms about masculinity...
35
01:21Barriers to Effective Communication II
3.7K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.7K
01:30Barriers to Effective Communication I
8.9K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
8.9K