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Current State and Proposal of Best Practices of Standardized Patients for Spanish-Language Objective Structured
Reniell X Iñiguez1, José A Figueroa Narváez, Lisa C Diamond
1From the McGaw Medical Center of Northwestern University (R.X.I.); Northwestern University Feinberg School of Medicine (J.A.F.N.), Chicago, IL; Immigrant Health and Cancer Disparities Service (L.C.D.), Hospital Medicine Service, Departments of Medicine and Psychiatry and Behavioral Sciences, Memorial Sloan Kettering Cancer Center, New York, NY; Division of General Internal Medicine (S.E.G.), Department of Medicine, University of California, San Francisco, San Francisco, CA; Division of General Internal Medicine (L.K.), Center for Aging in Diverse Communities, Multiethnic Health Equity Research Center, Department of Medicine, University of California, San Francisco, San Francisco, CA; Language Initiatives Program (J.G.), Immigrant Health and Cancer Disparities Service, Department of Psychiatry and Behavioral Sciences, Memorial Sloan Kettering Cancer Center, New York, NY; Language and Communication Training Unit (C.P.-C.), United Nations Headquarters, New York, NY; Department of Pediatrics (T.M.S.), Wake Forest University School of Medicine, Winston-Salem, NC; Maimonides Medical Center (K.I.), Brooklyn, NY; and Departments of Medical Education and Emergency Medicine (P.O.), University of Illinois College of Medicine; and Diversity, Equity, and Inclusion (P.O.), Accreditation Council for Graduate Medical Education, Chicago, IL.
Introduction:
Medical Spanish programs commonly engage Spanish-speaking standardized patients (SPs) for communication skills assessment, yet no studies address SP recruitment, selection, or training.
Methods:
We sent questionnaires to medical Spanish faculty at 20 US medical schools to gauge their practices in recruiting and selecting Spanish-language SPs. We invited faculty to distribute a separate questionnaire to Spanish-language SPs to gather SP language abilities, training, and experience. We analyzed data using descriptive statistics and qualitative content analysis. When available, we reviewed SP video encounters to formally assess participating SPs' linguistic performance using the SP Oral Language Observation Matrix, a rating tool adapted from the Physician Oral Language Observation Matrix to assess oral medical Spanish proficiency.
Results:
Eighty percent of faculty (16/20) responded. Standardized patient recruitment sources included institutional English-language SPs, Hispanic student groups and professional organizations, communities, and language professionals. Faculty-reported strategies to determine language readiness included interviewing SP candidates in Spanish and asking them to self-rate language skills using a validated scale. Fifteen SPs (54%, 15/28) from 5 schools responded to the SP questionnaire, and one third (5/15) reported that their Spanish was not assessed before being selected as an SP. In addition, one third (5/15) did not receive any initial training before performing a medical Spanish case. Raters assessed 11 different SPs using the SP Oral Language Observation Matrix, and 6 were rated as linguistically "ready" for the SP role.
Conclusions:
Current approaches to recruitment, training, and language assessment of SPs vary. We propose strategies to ensure that medical Spanish encounters authentically reflect Spanish-speaking patients.
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