Work engagement, emotional exhaustion, and OCB-civic virtue among nurses: a multilevel analysis of emotional
Sabine Pohl1, Abdel Djediat1, Jan Van der Linden1
1Department Work and Consumption Psychology, Faculty of Psychology, Université Libre de Bruxelles, Brussels, Belgium.
Introduction:
This study investigates the moderating role of supervisor emotional support at the group level on the relationship between emotional exhaustion and work engagement with organizational citizenship behavior-civic virtue (OCB-civic virtue) at the individual level among nurses.
Method:
A cross-sectional study was carried out on 558 nurses nested in 36 working units from two hospitals in Algiers. A multilevel analysis using Hierarchical Linear Modeling was performed.
Results:
Results show that the positive effect of work engagement on OCB-civic virtue was moderated by supervisor emotional support at group level. The nurses emotional exhaustion and OCB-civic virtue negative relationship at the individual level is buffered by supervisor emotional support at group level.
Discussion:
In consequence, supervisor emotional support experienced by the team has an influence on the emotional exhaustion and work engagement OCB-civic virtue relationship.
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