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The Effects of Quality Assurance System Implementation on Work Well-Being and Patient Safety: Protocol for a Mixed
Anni Vuohijoki1,2, Mira Huusko3, Leena Ristolainen2
1Faculty of Medicine, University of Oulu, Oulu, Finland.
This study outlines a protocol to assess how Joint Commission International (JCI) accreditation impacts hospital staff well-being and patient safety. Findings will evaluate the link between improved workplace atmosphere and enhanced patient care quality.
Area of Science:
- Healthcare Quality Improvement
- Patient Safety Research
- Occupational Health Psychology
Background:
- Systematic monitoring of work atmosphere and patient safety is crucial for quality assurance, especially within accredited systems like Joint Commission International (JCI).
- The precise impact of quality assurance system implementation on employee well-being and patient safety remains under-investigated.
- Existing evidence suggests accreditation enhances workplace atmosphere and employee well-being, supporting the hypothesis that improved well-being positively influences patient safety.
Purpose of the Study:
- To detail the protocol for monitoring the effects of implementing the JCI quality assurance system at Orton Orthopedic Hospital.
- To evaluate the primary outcome of employee well-being and the secondary outcome of patient safety during the accreditation process.
Main Methods:
- Employing a mixed-methods approach, including quantitative data from questionnaires and register data, alongside qualitative data from semistructured interviews.
- Utilizing generalized linear models for register data analysis to assess trends in job satisfaction and patient safety.
- Collecting data longitudinally, covering periods before, during, and after the JCI accreditation process.
Main Results:
- The study will illuminate the potential effects of quality assurance system implementation on patient safety and job satisfaction.
- Reliability metrics, including repeatability and internal consistency, for the well-being questionnaire will be reported.
- Data collection is scheduled to commence in May 2024, with results anticipated by 2025.
Conclusions:
- This research protocol is designed to contribute to the evaluation of Joint Commission International (JCI) accreditation's impact.
- The study aims to provide empirical evidence on the relationship between workplace well-being and patient safety outcomes in an accredited healthcare setting.
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