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How Much Dialogic Coordination Practices Matter to Healthcare Professionals-A Delphi Approach towards a Tool for
Mónica Santos-Cebrián1, Miguel-Ángel Morales-Moya1, Carmen De-Pablos-Heredero2
1Financial Economy and Accounting Department, Rey Juan Carlos University, 28032 Madrid, Spain.
This study developed and validated a questionnaire to measure dialogic practices (DP) in healthcare teams. The validated four-item instrument is crucial for improving health policy coordination and comparative research.
Area of Science:
- Health Policy
- Healthcare Management
- Organizational Communication
Background:
- Coordination practices are central to health policy, with recent emphasis due to COVID-19.
- Dialogic practices (DP) have been identified but lack validation within healthcare teams.
Purpose of the Study:
- To develop and validate a DP questionnaire specifically for healthcare teams.
- To provide a reliable instrument for assessing coordination in health policy.
Main Methods:
- Literature review to identify initial questionnaire items.
- Content validation using a Delphi study with 10 experts.
- Two rounds of expert assessment focusing on clarity, appropriateness, and measurement scales.
Main Results:
- High expert consensus (≥90% agreement) achieved after two Delphi rounds.
- Validated questionnaire consists of four items, each representing an identified DP.
- Demonstrated high stability and concordance in expert judgments.
Conclusions:
- The validated DP questionnaire is a methodological innovation for health policy research.
- Enables new avenues for comparative studies and generalization of findings.
- Facilitates a unified approach to coordination challenges in healthcare settings.
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