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Analyzing Online Reviews to Uncover Customer Satisfaction Factors in Indian Cultural Tourism Destinations

Aura Lydia Riswanto1, Seieun Kim1, Hak-Seon Kim2

  • 1Department of Global Business, Kyungsung University, Busan 48434, Republic of Korea.

Behavioral Sciences (Basel, Switzerland)
|November 24, 2023
PubMed

Keywords:
big data analyticscultural heritage tourismcustomer experiencesemantic network analysis

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