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Virtual care in the health care system: A concept analysis
Nasib Babaei1,2, Vahid Zamanzadeh3, Leila Valizadeh4
1Department of Medical Surgical Nursing, Faculty of Nursing and Midwifery, Tabriz University of Medical Sciences, Tabriz, Iran.
Scandinavian Journal of Caring Sciences
|November 27, 2023
Summary
This study defines virtual care, highlighting its use of information and communication technology for remote health services. Understanding virtual care is crucial for healthcare providers to effectively integrate it into patient care delivery.
Area of Science:
- Health Informatics
- Digital Health
- Healthcare Management
Background:
- Healthcare providers require a clearer understanding of virtual care to effectively implement it.
- The evolving landscape of healthcare necessitates precise definitions for emerging service delivery models.
Purpose of the Study:
- To establish a comprehensive and operational definition of virtual care.
- To differentiate virtual care from related remote healthcare services.
Main Methods:
- Concept analysis using Walker and Avant's method.
- Systematic literature review of English texts from 2012-2022.
- Searches across major academic databases including PubMed, Web of Science, and Scopus.
Main Results:
- Virtual care utilizes information and communication technology (ICT) for synchronous or asynchronous remote service delivery.
- Key attributes include secure digital communication, remote monitoring, symptom management, and follow-up care.
- Distinguishes virtual care from telehealth and telemedicine through its comprehensive scope and ICT integration.
Conclusions:
- The study provides an operational definition of virtual care, aiding provider comprehension and application.
- Findings support the integration of virtual care in diverse healthcare settings and future research.
- Understanding virtual care is essential for optimizing its positive impacts and mitigating potential challenges.
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