A Novel Approach: Evaluating ChatGPT's Utility for the Management of Thyroid Nodules

Background and objective Artificial intelligence (AI) applications such as Chat Generative Pre-Trained Transformer (ChatGPT) created by OpenAI, which represent the revolutionary aspects of today's technology, have benefitted professionals in many fields and society at large. In this study, we aimed to assess how effective is ChatGPT in helping both the patient and the physician manage thyroid nodules, a very common pathology. Methods Fifty-five questions frequently asked by patients were identified and asked to ChatGPT. Subsequently, three cases of thyroid nodules were progressively presented to ChatGPT. The answers to patient questions were scored for correctness and reliability by two endocrinologists. As for the cases, diagnostic and therapeutic approaches provided by ChatGPT were analyzed and scored by two endocrinologists for correctness, safety, and usability. The responses were evaluated by using 7-point Likert-type scales designed by us. Results The answers to patient questions were found to be mostly correct and reliable by both raters (Rater #1: 6.47 ± 0.50 and 6.27 ± 0.52; Rater #2: 6.18 ± 0.92 and 6.09 ± 0.96). Regarding the management of cases, ChatGPT's approach was found to be largely correct, safe, and usable by Rater #1, while Rater #2 evaluated the approaches as partially or mostly correct, safe, and usable. Conclusion Based on our findings, ChatGPT can be used as an informative and reliable resource for managing patients with thyroid nodules. While it is not suitable to be used as a primary resource for physicians, it has the potential to be a helpful and supportive tool.