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Working towards a ready to implement digital literacy program.

Noy Alon1, Sarah Perret1, John Torous1

  • 1Department of Psychiatry, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA, USA.

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|November 29, 2023
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Summary
This summary is machine-generated.

The Digital Outreach for Obtaining Resources and Skills (DOORs) program enhanced patient digital literacy, improving confidence in 72% of skills assessed. This scalable model addresses the growing need for digital inclusion in healthcare.

Keywords:
Digital literacyequityliteracymobilesmartphone

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Area of Science:

  • Digital Health
  • Health Equity
  • Patient Education

Background:

  • Growing online healthcare necessitates digital inclusion and equity.
  • Few programs exist to support patient digital literacy.
  • Regional efforts highlight the need for scalable solutions.

Purpose of the Study:

  • To assess participant experiences with the updated Digital Outreach for Obtaining Resources and Skills (DOORs) program.
  • To evaluate the program's effectiveness in improving digital literacy.
  • To determine the program's suitability as a scalable model.

Main Methods:

  • The DOORs program curriculum and delivery were updated through community partnerships.
  • Participant experiences were assessed via surveys and semi-structured interviews.
  • Thematic analysis was used to identify key outcomes.

Main Results:

  • Program enhancements include an updated curriculum, online platform, standardized training, and Spanish translation.
  • Participants reported improved confidence in 72% of assessed digital skills.
  • Key themes identified were awareness of the digital divide, patient-centered design, and expanded skills.

Conclusions:

  • The updated DOORs program is well-positioned to address the increasing demand for digital literacy.
  • The program offers a scalable model for digital literacy initiatives globally.
  • DOORs demonstrates success in enhancing patient confidence and skills in digital healthcare.