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Artificial Intelligence Improves Patient Follow-Up in a Diabetic Retinopathy Screening Program
Eliot R Dow1,2, Karen M Chen1, Cindy S Zhao1
1Department of Ophthalmology, Byers Eye Institute at Stanford, Palo Alto, CA, USA.
Clinical Ophthalmology (Auckland, N.Z.)
|November 29, 2023
Summary
Artificial intelligence (AI) significantly improves diabetic retinopathy (DR) screening follow-up rates. Patients using an AI workflow were three times more likely to see an ophthalmologist compared to human-based workflows.
Area of Science:
- Ophthalmology
- Medical Informatics
- Artificial Intelligence in Healthcare
Background:
- Diabetic retinopathy (DR) screening is crucial for preventing vision loss in diabetic patients.
- Traditional DR screening workflows can have delays in results and follow-up.
- The integration of Artificial Intelligence (AI) offers potential improvements in healthcare delivery.
Purpose of the Study:
- To compare the follow-up rates and reasons for follow-up in an AI-based DR screening workflow versus traditional human-based workflows.
- To evaluate the impact of an AI workflow on patient adherence to ophthalmology referrals after positive DR screening.
Main Methods:
- A DR screening program screened 2243 adult patients with diabetes.
- Follow-up rates were compared between an AI workflow (IDx-DR), a human workflow, and a hybrid AI-Human workflow for patients screening positive for more-than-mild DR (MTMDR).
- Patient follow-up decisions were surveyed via phone.
Main Results:
- The AI Workflow demonstrated a significantly higher ophthalmology follow-up rate (35.5%) compared to the Human Workflow (12.0%) and AI-Human Hybrid Workflow (11.7%).
- Under the AI Workflow, 69.2% of patients with MTMDR positive results followed up with an ophthalmologist within 90 days.
- The AI Workflow provided results within 48 hours, while other workflows took up to 7 days.
Conclusions:
- Ophthalmology follow-up rates after positive DR screening are approximately threefold higher with the AI Workflow compared to human-based workflows.
- The accelerated turnaround time for results in the AI Workflow may contribute to improved patient follow-up behavior.
- AI-driven screening holds promise for enhancing patient adherence in DR management.

