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Area of Science:

  • Radiology
  • Health Informatics
  • Medical Communication

Background:

  • Electronic consultations (e-consults) facilitate physician-to-physician communication via electronic health records or web platforms.
  • While explored in various specialties, e-consults involving direct radiologist engagement are less documented.
  • Effective communication between healthcare providers and radiologists is crucial for timely diagnosis and treatment.

Purpose of the Study:

  • To outline the implementation process for a radiology department's e-consult service.
  • To review the development and integration of such a service within a large academic health system.
  • To identify key logistical, workflow, and stakeholder considerations for establishing radiologist e-consults.

Main Methods:

  • Describing the implementation strategy for an e-consult service tailored for radiology.
  • Reviewing the practical development and deployment within an academic health system.
  • Analyzing logistics, workflow design, turnaround time expectations, and stakeholder engagement.

Main Results:

  • The development of a functional e-consult service connecting healthcare providers with radiologists was achieved.
  • Key challenges and lessons learned during pilot implementation were identified.
  • The study provides a framework for other institutions seeking to implement similar services.

Conclusions:

  • Implementing e-consults for radiology requires careful planning of logistics, workflow, and stakeholder management.
  • Such services can enhance communication and potentially improve patient care pathways.
  • Lessons learned from this pilot implementation offer valuable insights for future e-consult service development in radiology.