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E-Wallet: A Study on Cashless Transactions Among University Students
Anushia Chelvarayan1, Sook Fern Yeo1,2, Han Hui Yi1
1Faculty of Business, Multimedia University, Melaka, Malaysia.
F1000Research
|December 15, 2023
Summary
This study explores factors influencing university students' adoption of e-wallets, a convenient digital payment method. Findings offer insights into enhancing e-wallet usage among young consumers.
Area of Science:
- Business and Information Systems
- Consumer Behavior Analysis
- Technology Adoption Studies
Background:
- E-wallets are emerging as a digital payment trend, offering convenience over traditional methods.
- University students represent a key demographic for adopting new financial technologies.
- Understanding adoption factors is crucial for e-wallet providers and educational institutions.
Purpose of the Study:
- To analyze the factors influencing Malaysian university students' intention to use e-wallets.
- To apply the Technology Acceptance Model (TAM) to understand user acceptance of e-wallets.
- To identify key drivers for e-wallet adoption in a higher education context.
Main Methods:
- A quantitative study involving 140 respondents from a Malaysian private institution.
- Data collection via questionnaires using Google Forms and paper-based methods.
- Statistical analysis including descriptive, reliability, and multiple regression analyses.
Main Results:
- Identified key factors influencing students' intention to use e-wallets.
- Provided empirical evidence on the applicability of TAM in the e-wallet context.
- Highlighted the significance of perceived usefulness, ease of use, perceived risk, and trust.
Conclusions:
- E-wallet adoption among university students is influenced by specific technological and psychological factors.
- The findings provide valuable data for stakeholders aiming to promote e-wallet usage.
- Recommendations for future research include exploring additional variables and broader student populations.
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