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Mitigating the consequences of electronic health record data breaches for patients and healthcare workers
Jeffrey C L Looi1, Stephen Allison2, Tarun Bastiampillai3
1<institution content-type="university">Academic Unit of Psychiatry and Addiction Medicine, School of Medicine and Psychology, The Australian National University, Canberra Hospital</institution>, <addr-line>Building 4, Level 2, PO Box 11, Garran</addr-line>, <city>Canberra</city>, <state>ACT</state> <postal-code>2605</postal-code>, <country>Australia</country>; and <institution content-type="university">Consortium of Australian-Academic Psychiatrists for Independent Policy and Research Analysis (CAPIPRA)</institution>, <city>Canberra</city>, <state>ACT</state>, <country>Australia</country>.
Abstract:
Electronic health records (EHRs) have been widely adopted in Australian public sector healthcare and will remain an ongoing, essential data system. However, recent substantial data breaches from hacked business data systems in Australian enterprises, as well as international healthcare providers, mean that EHR data breaches are increasingly likely in Australia. Risks include medical identity theft and extortion attempts based on threats to release sensitive patient information. Hacking is now a foreseeable additional risk of medical treatment. Risk mitigation for the consequences of data breaches needs to be considered, as well as support for patients (and families) and healthcare workers. This includes identity theft protection services, cybersecurity insurance, and psychological support.
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