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Distributed team processes in healthcare services: a scoping review.

Jarle Eid1, Guttorm Brattebø2,3, Johan K Jacobsen4

  • 1Centre for Crisis Psychology, University of Bergen, Bergen, Norway.

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Summary

This review identifies barriers and technology solutions for distributed healthcare teams. It highlights the need for improved communication and coordination to enhance patient safety in dispersed settings.

Keywords:
coordinationdistributed teamworkhealthcarepatient safetyprehospitalshared mental model

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Area of Science:

  • Healthcare Management
  • Health Services Research
  • Medical Informatics

Background:

  • High-quality healthcare relies on multidisciplinary teams and cooperation among dispersed professionals.
  • Effective team processes are crucial for patient safety in geographically dispersed healthcare services.

Purpose of the Study:

  • To conduct a scoping review identifying common barriers to team processes in dispersed healthcare.
  • To identify innovative technological applications supporting team processes and patient safety in distributed healthcare settings.

Main Methods:

  • Systematic literature search across APA PsychINFO, Epistemonikos, and Medline databases (2010-2023).
  • Inclusion criteria applied to identify relevant studies on distributed healthcare teams.
  • Analysis of 19 studies, predominantly quantitative and cross-sectional, from Europe and North America.

Main Results:

  • Identified common barriers and innovative technological solutions for distributed healthcare teams.
  • Most studies focused on improving communication, coordination, and shared mental models.
  • Few studies utilized health services data to examine interpersonal exchange and team dynamics.

Conclusions:

  • Technological innovations are key to overcoming barriers in distributed healthcare team processes.
  • Recommendations are provided to guide future research on enhancing distributed healthcare team performance and patient safety.