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Published on: August 1, 2019
Randomized Trial of Patient Outreach Approaches to De-implement Outdated Colonoscopy Surveillance Intervals.
Jeffrey K Lee1, Pradeep C Koripella2, Christopher D Jensen3
1Division of Research, Kaiser Permanente Northern California, Oakland, California; Department of Gastroenterology, Kaiser Permanente San Francisco Medical Center, San Francisco, California.
Telephone and secure messaging outreach effectively transitioned patients to updated 10-year colonoscopy surveillance guidelines, outperforming mailed letters for individuals with low-risk adenomas.
Area of Science:
- Gastroenterology
- Preventive Medicine
- Health Services Research
Background:
- Current guidelines recommend 7-10 year colonoscopy surveillance for low-risk adenomas, replacing older 5-year intervals.
- Transitioning patients to updated surveillance recommendations is crucial for optimizing healthcare resource allocation and patient management.
- This study addresses the need to evaluate effective outreach strategies for de-implementing outdated surveillance protocols.
Purpose of the Study:
- To compare the effectiveness of three outreach methods (telephone, secure messaging, mailed letter) for transitioning patients to the recommended 10-year colonoscopy surveillance interval.
- To assess patient adoption rates of the updated surveillance interval across different outreach modalities.
- To identify optimal communication strategies for de-implementing outdated medical guidelines in a large healthcare system.
Main Methods:
- A pragmatic randomized trial was conducted with 604 patients aged 54-70 with low-risk adenomas.
- Participants were assigned to receive outreach via telephone, secure message, or mailed letter, with one reminder attempt.
- The study measured 60-day response rates and the adoption of the 10-year surveillance interval.
Main Results:
- Telephone outreach yielded a 64.5% response rate, followed by secure messaging (51.7%) and mailed letters (31.3%).
- Adoption of the 10-year surveillance interval was significantly higher with telephone (37.0%) and secure messaging (32.0%) compared to mailed letters (18.9%).
- Telephone and secure messaging demonstrated statistically significant improvements in de-implementing outdated 5-year surveillance recommendations.
Conclusions:
- Telephone and secure messaging are more effective than mailed letters for de-implementing outdated colonoscopy surveillance recommendations.
- These findings support the use of direct communication methods for guideline implementation in integrated healthcare settings.
- Optimizing patient outreach strategies can improve adherence to evidence-based medical guidelines and enhance preventive care.
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