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Clinical Needs Assessment of a Machine Learning-Based Asthma Management Tool: User-Centered Design Approach
Lu Zheng1, Joshua W Ohde1, Shauna M Overgaard1
1Center for Digital Health, Mayo Clinic, Rochester, MN, United States.
Clinicians need user-centered design for machine learning (ML) tools to improve pediatric asthma management. Addressing usability, explainability, and implementation barriers is key for effective clinical decision support systems.
Area of Science:
- Health Informatics
- Clinical Decision Support Systems
- User Experience Research
Background:
- Personalized asthma management is hindered by fragmented electronic health record data.
- Machine learning (ML) tools offer potential solutions but face implementation barriers.
Purpose of the Study:
- Explore clinicians' experiences with current asthma management systems.
- Identify user requirements for ML-based clinical decision support tools.
- Determine barriers to implementing ML in asthma care.
Main Methods:
- Employed a user-centered design approach (double-diamond framework).
- Conducted semi-structured interviews with 14 clinicians managing pediatric asthma.
- Utilized shadowing and synthesis analysis to inform research questions.
Main Results:
- Identified key themes: usability, workflow, algorithm explainability, and implementation barriers.
- Clinicians require cohesive information views and proactive risk identification.
- Algorithm transparency, validity documentation, and proper training are crucial for adoption.
Conclusions:
- A user-centered, informatics-based approach is vital for developing effective ML tools in clinical practice.
- Engaging clinicians early in the design process ensures technology meets practical needs.
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