Style Features in Communication of the Crews With Mission Control
Anna Yusupova1, Dmitry Shved1, Vadim Gushin1
1State Scientific Center of the Russian Federation-Institute of Biomedical Problems, Russian Academy of Sciences, Moscow, Russia.
Frontiers in Neuroergonomics
|January 18, 2024
Summary
This study analyzed astronaut communication styles with Mission Control Center (MCC) during space missions. The "computing" style appears most effective, while "blaming" and "placating" may need MCC adaptation and psychological support.
Area of Science:
- Space psychology
- Human-computer interaction
- Communication studies
Background:
- Routine communication between astronauts and Mission Control Center (MCC) is crucial for space mission success.
- Understanding individual communication styles can enhance astronaut performance and well-being.
Purpose of the Study:
- To analyze communication features between cosmonauts and the MCC within the International Space Station (ISS) Russian segment.
- To identify individual communication styles and their impact on space mission effectiveness.
Main Methods:
- Content analysis of cosmonaut-MCC communications.
- Application of Lazarus and Folkman's stress coping theory.
- Classification of communication styles using V. Satir's model.
Main Results:
- Three primary communication styles were identified: "computing," "blaming," and "placating."
- The "computing" style, characterized by stability and self-control, was found to be most effective for ISS-MCC communication.
- Increased use of "blaming" and "placating" styles suggests potential challenges.
Conclusions:
- Individual communication styles significantly influence astronaut-MCC interactions.
- The "computing" style is associated with better astronaut performance and stability.
- Adaptations in MCC communication strategies and psychological support may be necessary for cosmonauts exhibiting "blaming" or "placating" styles.
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