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Conflict in teamwork: understanding roles and relationships
Social Work in Health Care
|January 1, 1978
Summary
Interprofessional renal treatment teams face role conflicts between social workers and nurses. Clarifying roles enhances team function and patient care in chronic renal failure management.
Area of Science:
- Healthcare Management
- Interprofessional Collaboration
- Renal Nursing
Background:
- Chronic renal failure presents complex medical, psychological, and social challenges.
- Multidisciplinary renal treatment teams are essential for comprehensive patient care.
- Potential for role conflict exists among professionals with distinct responsibilities.
Purpose of the Study:
- To examine role conflict between social workers and nurse clinicians in renal failure treatment.
- To explore theoretical frameworks of role conflict, ambiguity, crisis, and resolution within healthcare teams.
- To develop a model for enhancing interprofessional team development and function.
Main Methods:
- Qualitative study analyzing role dynamics within a renal treatment team.
- Application of role theory to understand interprofessional interactions.
- Development of a team development model based on observed conflicts and resolutions.
Main Results:
- Role conflict and ambiguity were identified between social workers and nurse clinicians.
- A model of team development was proposed, outlining stages of conflict and resolution.
- Specific strategies for minimizing and clarifying role conflicts were illustrated.
Conclusions:
- Addressing role conflict is crucial for effective interprofessional collaboration in renal care.
- Enhanced team functioning leads to improved service delivery for patients and families.
- The proposed model offers a framework for optimizing multidisciplinary renal team dynamics.
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