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The Lifeworld of the Complex Care Hospital Doctor: A Complex Adaptive Phenomenological Study
Felice Borghmans1, Stella Laletas2,3, Harvey Newnham4,5
1Faculty of Education, Monash University, Melbourne, Australia. felice.borghmans@monash.edu.
Hospital doctors increasingly manage complex, multi-morbid patients in acute care settings. This specialized practice requires new approaches to optimize healthcare delivery for chronic conditions.
Area of Science:
- Medical Sociology
- Healthcare Management
- Complexity Science
Background:
- Rising chronic conditions have shifted acute care demographics towards complex patient needs.
- Acute care settings, designed for episodic treatment, now frequently manage chronic and multi-morbid patients.
- This necessitates a re-evaluation of medical practice within these environments.
Purpose of the Study:
- To examine the lived experience of medical doctors providing complex healthcare in acute settings.
- To analyze the unique characteristics and challenges of this specialized practice.
- To identify opportunities for optimizing complex care in acute environments.
Main Methods:
- Qualitative study involving interviews with four medical doctors.
- Analysis of interview data using a combined framework of phenomenology and complexity theory.
- Exploration of the 'lifeworld' of doctors managing complex patient cohorts.
Main Results:
- Complex care in acute settings is a dynamic, expansive, immersive, and relational practice.
- This specialized form of care has become common without full recognition of its unique nature.
- Doctors experience this practice as demanding due to the fast-paced, pressurized environment.
Conclusions:
- Complex care in acute settings represents a significant, evolving area of medical practice.
- There is an opportunity to redefine health and illness concepts to better encompass complexity.
- Future research, practice, and system design should focus on optimizing care for health complexity across all settings.
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