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Looks can be deceiving: Investigating change blindness in an online setting
Saeeda Saeed1, Arianna Cook2, Victoria Mackie2
1Department of Psychology, University of Toronto.
Summary
Change blindness, the failure to notice environmental changes, occurs in virtual settings. Deeper interactions may increase change blindness, especially between different ethnicities, while visual clutter has no effect.
Area of Science:
- Cognitive Psychology
- Human-Computer Interaction
- Social Psychology
Background:
- Change blindness is a common phenomenon where individuals fail to notice significant environmental changes.
- Previous research has primarily investigated change blindness in static visual displays and in-person interactions.
- Limited understanding exists regarding change blindness in virtual environments, particularly concerning visual clutter and interaction levels.
Purpose of the Study:
- To investigate the influence of visual clutter and interaction levels on change blindness in virtual settings.
- To explore how change blindness manifests during online video interactions.
- To examine potential moderating effects of interethnic interactions on change blindness.
Main Methods:
- Two online studies (n=134) involved participants in video chats with confederates.
- Experimental conditions included two levels of visual clutter (none, high) and three levels of interaction (none, light, deep).
- Change blindness rates were assessed by observing participants' ability to detect changes in the confederate's appearance or the virtual background.
Main Results:
- Visual clutter did not significantly affect change blindness rates.
- A notable discrepancy in change blindness rates was observed between Experiment 1 (79%) and Experiment 2 (16%).
- Increased interaction levels were associated with higher change blindness, particularly for interethnic pairs, suggesting an in-group/out-group bias.
Conclusions:
- Virtual environments may alter attentional processes compared to in-person interactions.
- Interethnic biases could influence change blindness in virtual social contexts.
- Interaction depth, rather than visual clutter, appears to be a key factor modulating change blindness in online settings.
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