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Related Experiment Video

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Stakeholder needs assessment for developing ageing in place solutions - a qualitative study.

Andrea Kastl1, Yvonne Nadine Rauner2, Sandra Mayer-Huber2

  • 1Technical University of Applied Sciences Rosenheim, Hochschulstraße 1, Rosenheim, 83024, Germany. Andrea.kastl@th-rosenheim.de.

BMC Geriatrics
|January 29, 2024
PubMed
Summary

Older adults desire to age in place, supported by accessible housing and ambient assisted living (AAL) technologies. Understanding the needs of informal caregivers, healthcare professionals, and social workers is crucial for developing user-friendly digital solutions.

Keywords:
Ageing in placeAmbient assisted livingDesign thinkingOlder adultsStakeholder needs analysisUser-centered design

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Area of Science:

  • Gerontology
  • Human-Computer Interaction
  • Health Informatics

Background:

  • Ageing in place is a primary goal for older adults and individuals requiring care.
  • Accessible housing and ambient assisted living (AAL) technologies facilitate independent living.
  • Human support networks (caregivers, healthcare, social workers) are essential and require consideration in solution development.

Purpose of the Study:

  • To conduct a multi-level needs analysis for ageing in place solutions.
  • To inform the development of user-centered digital tools that support human support networks.
  • To analyze stakeholder needs within a user-centered design thinking framework.

Main Methods:

  • Guideline-based interviews were conducted with key stakeholders.
  • Participants included healthcare professionals, social workers, and informal caregivers.
  • Data collection focused on the needs of care recipients and their support systems.

Main Results:

  • All stakeholder groups desire improved information accessibility.
  • Common issues include communication/orientation problems and stress due to resource limitations.
  • Shared needs include personalized care, emergency support, and administrative assistance.

Conclusions:

  • Stakeholder selection and diversity are critical for successful ageing in place initiatives.
  • Overlapping needs present opportunities and challenges for developing acceptable digital solutions.
  • User-friendly technologies must support, not replace, human support networks.