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Evaluation experts: Relations between ability emotional intelligence and attitude strength indicators.

Roberta L Irvin1, Sukumarakurup Krishnakumar2, Michael D Robinson1

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Higher emotional intelligence (EI) means people form stronger, more certain opinions. This ability-based EI, not self-reported EI, influences how extreme and integrated attitudes are.

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Area of Science:

  • Psychology
  • Social Psychology
  • Individual Differences

Background:

  • Emotional intelligence (EI) research can be advanced by understanding ability-related EI.
  • Individuals with higher ability EI may function as expert evaluators, particularly in attitude formation.

Purpose of the Study:

  • To investigate the relationship between ability EI and attitude characteristics.
  • To determine if ability EI predicts attitude extremity, certainty, and structural integration.
  • To examine the predictive validity of ability EI in relation to personality and job satisfaction.

Main Methods:

  • Study 1: Assessed affective, cognitive, and behavioral reactions and attitude certainty in 148 participants.
  • Study 2: Assessed personality and job satisfaction in 602 employees.
  • Utilized ability EI measures and compared them with self-report EI measures.

Main Results:

  • Higher ability EI correlated with more extreme, certain, and structurally integrated attitudes.
  • Ability EI, not self-reported EI, predicted these attitude characteristics.
  • Ability EI predicted greater attitude polarization in both general and work-related domains.

Conclusions:

  • Ability EI is associated with the formation and maintenance of strongly held attitudes and opinions.
  • These findings suggest that ability EI contributes to robust and well-defined attitudinal structures.
  • Ability EI may be a key factor in understanding individual differences in evaluative processes.