Insider versus outsider workplace mistreatment and their impact on affective ill-being in healthcare professionals: Can personal resources act as buffers?
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View abstract on PubMed
Summary
This summary is machine-generated.Workplace mistreatment from colleagues and supervisors negatively impacts healthcare workers' well-being. Surprisingly, high self-efficacy made workers more vulnerable to this insider mistreatment.
Area Of Science
- Occupational Health Psychology
- Organizational Behavior
- Healthcare Management
Background
- Workplace stress, particularly mistreatment, can compromise healthcare professionals' performance and patient care quality.
- The Job Demands-Resources theory provides a framework for understanding workplace stressors and personal resources.
Purpose Of The Study
- To examine the impact of mistreatment from insider (co-workers, supervisors) and outsider (patients, visitors) sources on healthcare workers' affective ill-being.
- To investigate the moderating roles of trait resilience and self-efficacy in the relationship between workplace mistreatment and affective ill-being.
Main Methods
- A lagged survey design was employed with 153 Irish healthcare workers over three time points.
- Data collection involved measuring personal resources, mistreatment frequency from different sources, and affective ill-being.
- Moderated regression analyses were used to assess the relationships and moderating effects.
Main Results
- Insider mistreatment (from co-workers and supervisors) was positively associated with affective ill-being.
- Self-efficacy moderated the relationship, with higher self-efficacy linked to a stronger negative impact of insider mistreatment.
- Trait resilience did not show a significant moderating effect.
Conclusions
- Mistreatment by organizational insiders significantly contributes to healthcare workers' affective ill-being.
- Healthcare professionals with high self-efficacy may be unexpectedly more susceptible to the adverse effects of mistreatment from colleagues and supervisors.
- Findings highlight the need for interventions targeting insider mistreatment and supporting healthcare worker well-being.
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