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Exploring the experiences and perceptions of trainees undertaking a critical incident debrief training programme: A
Lucy Pointon1,2, Kerry Hinsby3, Chris Keyworth1
1School of Psychology, University of Leeds, Leeds, UK.
The International Journal of Health Planning and Management
|February 23, 2024
Summary
Training healthcare workers in critical incident debriefing is crucial. This study found online training acceptable but suggests offering varied modalities and tailored content to meet diverse professional needs effectively.
Area of Science:
- Occupational Health
- Psychology
- Healthcare Management
Background:
- Critical incident debriefing supports healthcare workers post-trauma.
- Demand for debriefing services has surged post-Covid-19.
- A gap exists in literature on effective facilitator training.
Purpose of the Study:
- To explore participant experiences of an online critical incident debrief training program.
- To identify best practices for training critical incident debrief facilitators.
Main Methods:
- Semi-structured interviews with 14 participants of a 5-day online training.
- Training based on the Critical Incident Stress Management (CISM) model.
- Thematic analysis of interview data.
Main Results:
- Online training was acceptable, but mixed disciplinary groups faced challenges meeting all learning needs.
- Screen fatigue and difficulty building rapport were noted with online modality.
- Managerial support and organizational stigma were identified as barriers to training access.
Conclusions:
- A 5-day online CISM-based training program is feasible.
- Organizations should consider offering both online and in-person training options.
- Tailoring course materials to the disciplinary composition of training groups is recommended.
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