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Using ChatGPT-Like Solutions to Bridge the Communication Gap Between Patients With Rheumatoid Arthritis and Health

Chih-Wei Chen1,2,3,4, Paul Walter1,5,6, James Cheng-Chung Wei3,7

  • 1National Applied Research Laboratories, Taipei, Taiwan.

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Artificial intelligence, like ChatGPT, can improve patient-provider communication and shared decision-making in healthcare. Careful implementation is key for safe and effective use in conditions like rheumatoid arthritis.

Keywords:
ChatGPTartificial intelligencecommunication gapdata managementprivacyrheumatoid arthritis

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Area of Science:

  • Medical Informatics
  • Artificial Intelligence in Healthcare
  • Patient-Provider Communication

Background:

  • Communication gaps between patients and healthcare professionals cause disputes and resource waste.
  • Advancements in artificial intelligence (AI) offer potential solutions to bridge this gap.
  • Shared decision-making (SDM) is proposed as a model to enhance patient-provider collaboration.

Purpose of the Study:

  • To explore the impact of ChatGPT-like AI solutions on shared decision-making in healthcare.
  • To examine the clinical and patient perspectives of using AI in managing rheumatoid arthritis with methotrexate.
  • To identify requirements for the effective and safe integration of AI in patient care.

Main Methods:

  • This viewpoint paper discusses the potential applications and challenges of AI, specifically ChatGPT-like solutions.
  • It analyzes the implications from both clinical professional and patient viewpoints.
  • The paper synthesizes current understanding and proposes future directions for AI in healthcare.

Main Results:

  • ChatGPT-like solutions can support clinical professionals in diagnosis, treatment, and clinical trials for rheumatoid arthritis.
  • Patients gain easier access to health information, but data management is crucial for safety.
  • Successful AI integration requires comprehensive databases, legal/ethical support, and regulatory collaboration.

Conclusions:

  • AI, particularly ChatGPT-like tools, can enhance shared decision-making and improve patient-provider relationships.
  • Evidence-based solutions, robust data protection, and regulatory alignment are essential for AI's beneficial impact.
  • Careful management and collaboration are necessary to realize the full potential of AI in healthcare.