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Chatbots That Deliver Contraceptive Support: Systematic Review.
Rhiana Mills1, Emily Rose Mangone2, Neal Lesh3
1SH24, London, United Kingdom.
Journal of Medical Internet Research
|February 27, 2024
Summary
This review found limited and conflicting evidence on the effectiveness of chatbots for improving contraceptive knowledge and behaviors. Further research is needed to understand their impact compared to other technologies.
Area of Science:
- Digital Health
- Reproductive Health
- Human-Computer Interaction
Background:
- Chatbots offer potential for private and responsive contraceptive information and counseling.
- They may improve contraceptive knowledge, attitudes, and behaviors.
Conclusions:
- Limited and conflicting evidence exists regarding chatbots' effectiveness in improving contraceptive knowledge, attitudes, and behaviors.
- Further research is needed to compare chatbots with alternative technologies and identify key features for improved outcomes.
- Limitations include scarce evidence, lack of formal evaluations, and undefined chatbot terminology.
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