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Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Interdisciplinary Care: The Health Care Team-I01:21

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An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care.
Physicians
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Interdisciplinary Care: The Health Care Team-II01:18

Interdisciplinary Care: The Health Care Team-II

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An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care. Here are a few more healthcare professionals.
Physical Therapist
A physical therapist (PT) aims to restore function or prevent additional impairment in a patient following an injury or disease. Massage, heat, cold, water, sonar waves, exercises, and electrical stimulation are some treatments used by PTs to treat...
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Therapeutic Communication01:30

Therapeutic Communication

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Modeling in Therapy01:26

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Modeling, a key technique in therapy, uses observational learning to help clients acquire and practice new skills by watching therapists demonstrate desired behaviors. This approach, rooted in Albert Bandura's concept of vicarious learning, plays a significant role in therapeutic interventions for various psychological conditions, including social anxiety, ADHD, and depression.
Participant Modeling
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Updated: Jul 2, 2025

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Right-sizing interprofessional team training for serious-illness communication: A strength-based approach.

Liana Eskola1,2, Ethan Silverman2,3, Sarah Rogers4,5

  • 1Department of Medicine, Department of Veterans Affairs, William S. Middleton Memorial Hospital and Clinics, 2500 Overlook Terrace, Madison, WI 53705, USA.

PEC Innovation
|February 28, 2024
PubMed
Summary
This summary is machine-generated.

This study trained interprofessional teams in palliative care communication skills, improving listening and compassion. The innovative approach effectively equipped 71 clinicians, mostly non-physicians, for serious illness conversations.

Keywords:
CommunicationInterprofessionalPalliativeSimulationTeamTraining

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Interprofessional Healthcare

Background:

  • Palliative care communication is crucial for aligning patient care with their goals.
  • A shortage of palliative care physicians necessitates training non-physicians in these essential skills.
  • Traditional training programs have primarily focused on physicians, excluding other healthcare professionals.

Purpose of the Study:

  • To adapt and evaluate a palliative care communication skills training for interprofessional teams.
  • To assess the impact of the training on participants' communication abilities and interprofessional collaboration.
  • To introduce a team-based component using Applied Improvisation into the training.

Main Methods:

  • Conducted workshops focused on palliative care communication and interprofessional communication skills.
  • Utilized validated surveys measuring empathy (Interpersonal Reactivity Index, Ekman Faces, Consultation and Relational Empathy), and interprofessional practice.
  • Incorporated Applied Improvisation as a team-based training component.

Main Results:

  • Participants reported significant improvements in listening (p < 0.001), understanding patient concerns (p < 0.001), and showing compassion (p = 0.008).
  • The training enhanced the perceived value of peer observation (p < 0.001) and reflective practice (p = 0.02) during complex discussions.
  • All participants affirmed the importance of active listening and reported improved interprofessional teamwork, despite varied communication goals.

Conclusions:

  • The adapted training effectively equipped 71 clinicians, predominantly non-physicians, in serious illness and interprofessional communication.
  • The program's success demonstrates its replicability in similar healthcare settings.
  • This interprofessional approach offers a viable solution to enhance palliative care communication amidst physician shortages.