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Joint problem-solving orientation, mutual value recognition, and performance in fluid teamwork environments.

Michaela Kerrissey1, Zhanna Novikov2

  • 1Harvard TH Chan School of Public Health, Harvard University, Cambridge, MA, United States.

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Summary
This summary is machine-generated.

Joint problem-solving orientation (JPS) boosts teamwork performance by enhancing mutual value recognition (MVR), especially when expertise variety (EV) is high. This study highlights JPS

Keywords:
fluid teamworkhealthcarejoint problem-solvingsurveyteamwork

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Area of Science:

  • Healthcare Management
  • Organizational Behavior
  • Teamwork Dynamics

Background:

  • Joint problem-solving orientation (JPS) is recognized for improving fluid teamwork performance.
  • Research on JPS, particularly within healthcare organizations, remains limited.
  • Understanding JPS's role in within-organization contexts is crucial for enhancing team effectiveness.

Purpose of the Study:

  • To investigate the relationship between JPS, performance, mutual value recognition (MVR), and expertise variety (EV) in a healthcare setting.
  • To explore JPS's impact on performance through MVR, moderated by EV.
  • To extend the application of JPS research to within-organization teamwork.

Main Methods:

  • A longitudinal, survey-based field study was conducted in a large US healthcare organization.
  • Data were collected from 1,608 departmental units in 2019 and 2021.
  • Measures included JPS (2019), MVR (2021), EV (count of disciplines), and perceived care quality and safety (performance).

Main Results:

  • A moderated mediation model was affirmed, showing JPS enhances performance directly and via MVR.
  • JPS positively influences MVR regardless of expertise variety (EV).
  • High JPS is associated with higher MVR when EV is high, and lower EV when JPS is low.

Conclusions:

  • JPS is valuable for enhancing performance in fluid teamwork within healthcare organizations.
  • Enhancing MVR is a key pathway through which JPS improves performance, particularly in diverse teams.
  • The findings underscore the importance of JPS for effective within-organization collaboration and performance.