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Numerical versus graphical aids for decision-making in a multi-cue signal identification task.

Jessica Szulc1, Kingsley Fletcher1

  • 1Defence Science and Technology Group, Australia.

Applied Ergonomics
|February 28, 2024
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Decision aids, whether numerical or graphical, enhance tactical decision-making by improving accuracy and trust while reducing workload. Graphical aids may offer faster response times in critical situations.

Keywords:
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Area of Science:

  • Human-Computer Interaction
  • Cognitive Psychology
  • Decision Science

Background:

  • Decision aids are crucial in tactical environments for integrating complex information.
  • Effectiveness of decision aid presentation formats requires further clarification.
  • User trust and reliance on decision aids are critical for optimal performance.

Purpose of the Study:

  • To compare the effectiveness of numerical versus graphical decision aids in a tactical task.
  • To investigate the impact of aid presentation on user trust and workload.
  • To explore how decision aid format influences human performance metrics.

Main Methods:

  • A signal-identification task involving dynamic gauge readings was employed.
  • Participants (N=30) were evaluated under unaided, numerical aid, and graphical aid conditions.
  • Key metrics included sensitivity, response bias, response time, trust, and workload.

Main Results:

  • Both numerical and graphical aids significantly increased sensitivity and trust compared to unaided performance.
  • Decision aid use led to significant reductions in perceived workload.
  • Graphical aids showed a trend towards faster response times without compromising accuracy.

Conclusions:

  • Numerical and graphical decision aids effectively support tactical decision-making.
  • Graphical aids may enhance response speed, particularly for non-hostile signals, due to increased salience.
  • Optimizing decision aid design is key to improving performance in high-stakes environments.