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Development of Podcasts in a Hospital Setting: A User-Centered Approach
J C Frølund1, A Løkke1,2, H I Jensen2,3,4
1Department of Medicine, Vejle Hospital, a part of Lillebaelt Hospital, University Hospital of Southern Denmark, Vejle, Denmark.
Journal of Health Communication
|February 29, 2024
Summary
Podcasts can improve patient understanding of hospital visits by providing clear, personalized information. This user-centered development approach offers a replicable model for creating effective patient education resources.
Area of Science:
- Health Communication
- Patient Education
- Digital Health
Background:
- Patient comprehension challenges hinder healthcare participation.
- Podcasts offer an accessible and engaging format for information dissemination.
Purpose of the Study:
- To develop patient information podcasts using a user-centered approach.
- To detail the development process for future inspiration.
Main Methods:
- Phase 1: Empathy mapping interviews with patients and focus groups with clinicians to identify needs.
- Phase 2: Podcast production and refinement based on feedback from patient and clinician representatives.
Main Results:
- Key findings emphasize clear, concise language and personalized content.
- Content must align with identified patient needs for maximum impact.
Conclusions:
- A user-centered approach is effective for developing patient-focused podcasts.
- The detailed development steps can guide future podcast creation in healthcare.
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