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Comparing ChatGPT and Bing, in response to the Home Blood Pressure Monitoring (HBPM) knowledge checklist
Michaeel Motaghi Niko1, Zahra Karbasi2, Maryam Kazemi3
1Student Research Committee, Fasa University of Medical Sciences, Fasa, Iran.
Summary
ChatGPT provides reliable information on home blood pressure monitoring, while Bing offers valuable insights but requires cautious interpretation. Both AI tools are increasingly used by patients seeking health information.
Area of Science:
- Medical Informatics
- Artificial Intelligence in Healthcare
- Public Health
Background:
- High blood pressure (hypertension) is a significant global public health concern.
- The increasing use of AI tools like ChatGPT and Bing necessitates evaluating their reliability for patient health information.
- Patients are likely to use AI chatbots for information regarding hypertension management.
Purpose of the Study:
- To assess the accuracy, completeness, and reproducibility of ChatGPT and Bing responses.
- To evaluate AI-generated information against a standardized knowledge checklist for home blood pressure monitoring (HBPM).
Main Methods:
- ChatGPT and Bing responses to a 10-question HBPM knowledge checklist were analyzed.
- Three cardiologists independently reviewed the AI-generated answers for accuracy and completeness.
- Statistical analysis included calculating mean accuracy and completeness scores.
Main Results:
- ChatGPT responses demonstrated high overall accuracy (mean score 5.96/6) and completeness (mean score 2.93/3).
- Bing responses showed lower accuracy (mean score 5.31/6) and completeness (mean score 2.13/3).
- Cardiologists found ChatGPT's answers reliable and valuable for patient education.
Conclusions:
- ChatGPT emerges as a reliable and valuable AI tool for patients seeking information on home blood pressure control.
- While Bing is a powerful tool, its responses for hypertension management require more cautious interpretation due to limitations.
- AI chatbots show potential as supplementary resources for patient education in managing high blood pressure.
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