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Updated: Jul 1, 2025

The HoneyComb Paradigm for Research on Collective Human Behavior
Published on: January 19, 2019
The COMFORT Model: Moving the Initiative Outside of the Academy
Joy V Goldsmith1, Elaine Wittenberg2
1Department of Communication and Film, University of Memphis.
Abstract:
Reflexive and prospective in nature, the creators of the COMFORT model describe experiences of moving this research outside of the academy. The COMFORT model represents the seven basic principles of healthcare provider communication: C - Connect, O - Options, M - Making Meaning, F - Family Caregivers, O - Openings, R - Relating, T - Team. The COMFORT initiative began as a call for change in healthcare communication education. Originally published as a final chapter in a volume on family and palliative care communication, it was the start of an extensive translational program of trainings and tools addressing healthcare provider communication.
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