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An implementation strategy postmortem method developed in the VA rural Transitions Nurse Program to inform spread and
Heather Gilmartin1,2, Christine Jones1,3, Mary Nunnery1
1Denver/Seattle Center of Innovation for Veteran-Centered and Value Driven Care, VA Eastern Colorado Healthcare System, Aurora, Colorado, United States of America.
A new postmortem method retrospectively evaluated implementation strategies for the Transitions Nurse Program (TNP). It identified more strategies than planned and highlighted key supports like external facilitation for successful intervention delivery.
Area of Science:
- Implementation Science
- Healthcare Interventions
- Program Evaluation
Background:
- Evaluating implementation strategies is crucial but often lacks practical, retrospective methods.
- Prospective evaluations can be resource-intensive, necessitating alternative approaches.
- The Transitions Nurse Program (TNP), a national care coordination intervention, serves as the case study.
Purpose of the Study:
- To establish a retrospective implementation strategy postmortem method.
- To identify implementation strategies used, their timing, and perceived importance.
- To evaluate the implementation of the TNP intervention across 11 hospitals over three years.
Main Methods:
- A retrospective, mixed-method, phased postmortem approach was employed.
- Implementation teams and front-line staff reported on strategy use, timing, frequency, ease, and importance.
- Data analysis involved descriptive statistics for surveys and matrix content analysis for qualitative data, guided by ERIC, QERI, and Proctor's frameworks.
Main Results:
- The postmortem identified 45 of 73 Expert Recommendations for Implementing Change (ERIC) strategies.
- External facilitation, centralized technical assistance, and clinical supervision were most important and frequently used.
- Implementation strategies were most intensive initially and decreased over time.
Conclusions:
- The postmortem method successfully identified more strategies than anticipated and pinpointed critical ones.
- Findings highlight the importance of specific strategies from staff perspectives.
- Results can inform future implementation studies and the dissemination of the TNP intervention.
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