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Empathy Levels Among Healthcare Professionals: An Asian Multi-professional Cross-Sectional Study.

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Summary
This summary is machine-generated.

Healthcare professionals in Singapore were surveyed on empathy. Nurses scored significantly lower in empathy compared to doctors and allied health professionals, indicating a need for targeted interventions.

Keywords:
allied healthempathyhealthcare professionalsnursesphysicianssingapore

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Area of Science:

  • Healthcare Professionals
  • Medical Education
  • Psychology

Background:

  • Empathy is crucial in healthcare delivery.
  • Measuring empathy across different healthcare professions is important for understanding practice variations.
  • Previous studies have not extensively compared empathy levels among doctors, nurses, and allied health professionals in Singapore.

Purpose of the Study:

  • To quantify and compare empathy levels among doctors, nurses, and allied health professionals in Singapore.
  • To identify factors associated with lower empathy scores within specific professional groups.

Main Methods:

  • An online survey utilizing the Jefferson Scale of Empathy (JSE) was administered to 4,188 healthcare professionals in Singapore from July 2019 to January 2020.
  • Statistical analysis, including comparison of mean JSE scores and multiple linear regression, was employed to analyze the data.
  • Response rate was 44.8% of the 9,348 surveyed individuals.

Main Results:

  • The overall mean empathy score was 103.6 (SD 15.6).
  • Nurses (mean 101.3, SD 15.2) exhibited significantly lower empathy scores than doctors (mean 112.3, SD 14.7) and allied health professionals (mean 107.0, SD 15.0) (p<0.0001).
  • Factors associated with lower empathy in nurses included younger age (<30), male gender, Malay ethnicity, and hospital-based work.

Conclusions:

  • Nurses in Singapore demonstrate significantly lower empathy scores compared to their doctor and allied health professional counterparts.
  • The findings highlight a need for further investigation into the root causes of these disparities.
  • Developing and implementing strategies to enhance empathy among nursing staff in Singapore is recommended.