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Twitter users perceptions of AI-based e-learning technologies.

Luisa Stracqualursi1, Patrizia Agati2

  • 1Department of Statistics, University of Bologna, 40126, Bologna, Italy. luisa.stracqualursi@unibo.it.

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|March 12, 2024
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This summary is machine-generated.

Public opinion on artificial intelligence (AI) in e-learning is largely positive, with trust and joy outweighing fear. AI is seen as a tool for efficiency, but ethical concerns for jobs and humanity remain.

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Area of Science:

  • Educational Technology
  • Artificial Intelligence
  • Social Media Analysis

Background:

  • E-learning is increasingly integrating artificial intelligence (AI) technologies.
  • Public perception of AI's impact on education is crucial for adoption.
  • Microblogging platforms offer real-time insights into public sentiment.

Purpose of the Study:

  • To analyze public opinions and sentiments regarding AI applications in e-learning.
  • To identify key topics and emotions associated with AI in education from social media data.
  • To understand the implications of AI on the future of education and employment.

Main Methods:

  • Collected English-language tweets from November 30, 2022, to March 31, 2023.
  • Performed a two-step sentiment analysis to determine overall sentiments and emotions.
  • Utilized a latent Dirichlet allocation model to identify prevalent discussion topics.

Main Results:

  • The majority of public opinions on AI in e-learning were positive.
  • 'Trust' and 'joy' were the most frequent positive emotions, while 'fear' was the most common negative emotion.
  • Key concerns included 'apocalyptic-fear' and the impact of AI on artistic/intellectual jobs, contrasted with optimism for efficiency gains.

Conclusions:

  • AI is poised to significantly influence the future of education and global society.
  • Addressing ethical and social implications is vital for harnessing AI's full potential in education.
  • Balancing AI's benefits with its challenges can enhance the learning experience.