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Incivility, Mobbing, and Abusive Supervision: A Tripartite Scale Development Study.

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Summary

Researchers developed and validated new scales to measure workplace incivility, mobbing, and abusive supervision within a non-Western context. These validated measures demonstrate distinctiveness and predict employee burnout and commitment.

Keywords:
Scale developmentTurkeyabusive supervisionmeasurementmobbingneo-traditionalpersonnelwell-beingworkplace incivility

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Area of Science:

  • Organizational Psychology
  • Cross-Cultural Management
  • Workplace Behavior Research

Background:

  • Existing measures of workplace mistreatment may not fully capture nuances in non-Western cultural contexts.
  • There is a need for culturally sensitive instruments to assess workplace incivility, mobbing, and abusive supervision.
  • Türkiye presents a unique neo-traditional context for examining workplace dynamics.

Purpose of the Study:

  • To develop and validate culturally sensitive measures for workplace incivility, mobbing, and abusive supervision in Türkiye.
  • To assess the construct validity and operational distinctiveness of the newly developed scales.
  • To examine the predictive validity of these scales concerning burnout and organizational commitment.

Main Methods:

  • Employed qualitative (focus groups) and quantitative (surveys) methodologies across three studies.
  • Utilized exploratory and confirmatory factor analyses for scale development and refinement.
  • Assessed scale validity through associations with existing measures and prediction of outcome variables.

Main Results:

  • Successfully developed and validated scales for workplace incivility, mobbing, and abusive supervision tailored to a non-Western context.
  • Established the construct validity and operational distinctiveness of the new scales.
  • Demonstrated the scales' ability to predict burnout and organizational commitment, with equivalent contributions from each mistreatment type.

Conclusions:

  • The developed scales offer a culturally nuanced approach to measuring workplace mistreatment.
  • The scales are operationally distinct and valid predictors of employee well-being and commitment.
  • Findings suggest the scales' potential applicability beyond Türkiye to other neo-traditional organizational contexts.