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Improving Retention Through a Purposeful Multidisciplinary Mentorship Program.
Lisa Rowen1, Karen McQuillan, Jennifer Day
1Author Affiliations: System Chief Nurse Executive (Dr Rowen), University of Maryland Medical System; Lead Clinical Nurse Specialist (McQuillan) at the R Adams Cowley Shock Trauma Center and Senior Director of Clinical Excellence and Professional Development (Dr Day), University of Maryland Medical Center; and Nursing Program Director (Embert), University of Maryland Medical System, Baltimore.
A new interprofessional mentoring program significantly reduced nurse turnover in a 12-hospital system. The program successfully matched 506 mentors and mentees, logging thousands of hours to improve staff retention.
Area of Science:
- Healthcare Management
- Nursing Professional Development
- Organizational Psychology
Background:
- High nurse turnover presents a significant challenge to healthcare systems.
- Retention strategies are crucial for maintaining workforce stability and quality of care.
Purpose of the Study:
- To develop and evaluate a sustainable, formalized, interprofessional mentoring model.
- To assess the impact of the mentoring program on nurse retention.
Main Methods:
- Implementation of a structured mentoring program across 12 hospitals.
- Facilitation of 506 mentor-mentee matches in the first year.
- Tracking of mentoring hours logged.
Main Results:
- Significant reduction in turnover among both mentors and mentees.
- Comparison of turnover rates between program participants and non-participants.
- Quantification of program engagement through logged mentoring hours.
Conclusions:
- The interprofessional mentoring model effectively improved nurse retention.
- Formalized mentoring programs can be a sustainable solution to reduce staff turnover.
- Investing in mentorship positively impacts healthcare workforce stability.
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