Determining information system end-user satisfaction and continuance intension with a unified modeling approach
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View abstract on PubMed
Summary
This summary is machine-generated.This study examines Amharic localization in open-source databases, finding system quality and user satisfaction significantly impact continued use. The research provides a foundation for Amharic Extension Module development and user support.
Area Of Science
- Database Management Systems
- Information Systems Research
- Human-Computer Interaction
Background
- Ethiopia faces challenges in managing diverse datatypes due to linguistic and Gregorian system differences.
- Amharic localization in open-source databases is crucial for data management in Ethiopian governmental and non-governmental organizations.
- The Amharic Extension Module (AEM) was introduced, but its quality, user satisfaction, and continuance intention lack empirical research.
Purpose Of The Study
- To empirically analyze system quality, user satisfaction, and continuance intention of the Amharic Extension Module (AEM).
- To address the research gap in Amharic localization within open-source databases.
- To provide practical and theoretical implications for AEM users and services.
Main Methods
- Questionnaires were distributed to 395 users, with 385 collected.
- Statistical analysis using SPSS and AMOS.
- Structural Equation Modeling (SEM) was employed for data analysis.
Main Results
- System quality significantly influences confirmation.
- Confirmation directly impacts perceived usefulness, performance expectations, and satisfaction.
- User satisfaction is the most significant factor influencing continuance intention.
Conclusions
- System quality, confirmation, and user perceptions are key drivers of satisfaction and continuance intention for the AEM.
- The study validates integrated models (UTUAT, ECTM, D&M ISS) for localization contexts.
- Findings offer a theoretical and practical foundation for enhancing Amharic Extension Module services and user adoption.
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