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Modern internet search analytics and thyroidectomy: What are patients asking?
Neeraj Suresh1, Christian Fritz1, Emma De Ravin1,2
1Department of Otorhinolaryngology-Head & Neck Surgery University of Pennsylvania Philadelphia Pennsylvania USA.
Patients seeking thyroid surgery information online often receive less helpful content. Search terms influence the quality of "People Also Ask" questions, impacting patient understanding of thyroidectomy outcomes.
Area of Science:
- Otolaryngology
- Surgical Oncology
- Health Informatics
Background:
- Thyroidectomy is a common head and neck surgery.
- Existing patient information online is limited.
- Patient concerns and information needs are not well-addressed.
Purpose of the Study:
- To analyze Google's
Main Methods:
- Utilized a search engine optimization tool to extract "People Also Ask" (PAA) questions related to "thyroidectomy" and "thyroid surgery."
- Categorized PAA questions using Rothwell criteria and topic analysis.
- Assessed information quality using The Journal of the American Medical Association (JAMA) benchmark criteria.
Main Results:
- Analyzed 250 PAA questions, finding future-oriented questions less popular for "thyroid surgery."
- Questions on scarring and hypocalcemia were more prevalent than pain-related queries.
- Low overall JAMA quality scores (2.50 ± 1.07) despite increased "thyroidectomy" searches.
Conclusions:
- The content of PAA questions varies based on presumed user health literacy.
- Searches for "thyroid surgery" yield less educational content on surgical expectations compared to "thyroidectomy."
- This highlights a gap in providing adequate pre- and post-operative information for thyroidectomy patients.
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