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Security Fatigue
Brian Stanton1, Mary F Theofanos1, Sandra Spickard Prettyman2
1US National Institute of Standards and Technology.
IT Professional
|April 3, 2024
Summary
Online security fatigue stems from decision fatigue, impacting user security choices. This research explores the emotional effects and their influence on online security behaviors.
Area of Science:
- Human-Computer Interaction
- Cyberpsychology
- Information Security
Background:
- Online security requires continuous user decision-making.
- Accumulated cognitive load from security decisions leads to security fatigue.
- Existing research acknowledges security fatigue but lacks focus on its affective components.
Purpose of the Study:
- To identify the affective manifestations of decision fatigue in the context of online security.
- To investigate the role of these affective states in users' security-related decisions.
- To understand the psychological underpinnings of security fatigue.
Main Methods:
- Qualitative analysis of user experiences with online security.
- Exploration of decision fatigue and its emotional consequences.
- Examination of the link between affective states and security behavior.
Main Results:
- Decision fatigue in security contexts elicits specific negative affective states (e.g., frustration, anxiety).
- These affective manifestations significantly influence users' subsequent security decisions, often leading to avoidance or simplification.
- Users experiencing security fatigue may prioritize convenience over security.
Conclusions:
- Affective manifestations are a critical, yet understudied, aspect of security fatigue.
- Understanding these emotional responses is key to designing more sustainable and effective online security systems.
- Interventions should address the emotional burden of security decision-making to mitigate negative impacts on user behavior.
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